Business Analysis · Process Design

RPA Automation Program

Delivered robotic process automation across logistics, retail and telecom

Delivered robotic process automation across logistics, retail and telecom

Role

RPA Business Analyst

Timeline

2021 – 2022 · 2 years

Team

Multi-client delivery teams

Domain

Logistics / Retail / Telecom

Methods and Tools

UiPath, SAP, Excel automation, process mapping, stakeholder management

3

Industries served

15+

Automations in production

~80%

Passed UAT first round

Overview

I partnered with stakeholders across logistics, retail, telecom and internal operations to find manual, repetitive processes worth automating, assessed each against previously delivered solutions to reuse proven patterns, then translated them into structured requirements for UiPath development teams — 20–25 processes analyzed and 15+ automations released to production.

The Problem

My Approach

The Design

Impact

Razvan™

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