I bridge business goals and technical delivery, turning complex requirements into prioritized backlogs, validated solutions, and user-focused digital products.
4+ years of experience across FinTech, investment banking, retail, logistics, and industrial services.
// About me
What I bring to a team
// Experience
Where I’ve worked and what I owned
EVOZON
Business Analyst
Mobile Apps
Confluence
Figma
Backlog Management
Agile
Owned SDLC for a bills-payment app serving 10,000–20,000+ users
Supported a bills-payment application serving roughly 10,000–20,000 active users inside a 20+ person organization spanning web, iOS, Android, POS, QA, UI/UX and product ownership. Coordinated sprint planning and backlog refinement, facilitated story-point estimation, and translated agreed priorities into user stories, acceptance criteria and standardized Definitions of Ready and Done. Improved the landing screen, saved-card setup, invoice payment, due-invoice and new-merchant notifications, alert colour semantics and payment-history filters — and resolved a registration defect that was creating duplicate accounts from multiple sign-up selections.

Future Workforce
Business Analyst — Robotic Process Automation
RPA
Process Optimization
Retail
SAP
Process Mapping
UiPath
Delivered RPA solutions across logistics, retail, and telecom clients
Discovery & automation strategy: Partnered with stakeholders across multiple clients to identify manual, repetitive processes suited for automation and scoped them into UiPath RPA solutions.
Logistics: Defined Excel-based verification and calculation workflows for Teraplast, cutting manual effort in logistics data checks.
Retail: Scoped attended SAP automation for Sephora to verify pricing and update the full product catalog against a controlled Excel source.
Telecom: Mapped sales and fulfilment into decision-tree logic for B2B intake, device delivery, subscription changes and customer types.
Internal operations: Automated contract-closing workflows and converted incoming sales emails into structured requests within the intranet; mentored an intern for three months in business analysis practice.
OPEN TO WORK
// Let’s connect
Let’s talk product
I am actively pursuing full-time Product Manager and Product Owner roles, and open to select UI/UX, business analysis and consulting work. If my work resonates, I would love to connect.
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80% drop in support tickets, 15% rise in sign-ups after a redesign

